Why is AI-Driven Patient Sentiment Analysis important for Healthcare?

  The healthcare industry is a competitive market and healthcare providers today are very well aware that to stay ahead in the game, it is crucial to focus on improving patient care experience and hence it is important to evaluate how the patients truly feel about the care delivery. It’s the age of social media, […]

5 Benefits of Implementing AI-Powered Recommendation Engines in Healthcare

Healthcare is a very competitive market, and its success revolves around the well-being of its customers (Read: Patients). It is all about striking the right chords with the patients to make them feel more valued through a personalized and enhanced service experience. To achieve this and cater more efficiently to the increasing population of internet-savvy […]

How Can Conversational AI Improve Patient Engagement?

The healthcare industry is challenged by a severe shortage of doctors, nurses, and other healthcare workers globally. It is a hard reality that only half of the countries across the world have enough healthcare staff to provide quality care. Recent studies show that America will face a shortage of up to 122,000 physicians by 2032. During the […]

Importance of Customer Service in Healthcare and How to Improve It

The success of every enterprise in today’s highly competitive business landscape across industries is defined by the quality of customer service that they can deliver. This fact holds good even for the healthcare industry. Good customer service is very critical to the success of the healthcare business—since customers (Read: Patients) would usually be in their most […]

3 Predictions for Healthcare Digital Transformation in the Post-Pandemic World

The COVID-19 pandemic has undoubtedly been a game changer for most businesses, across industries. Among the numerous things that emerged as a consequence, was the creation of a cascading effect in the implementation of digital transformation in healthcare. While healthcare technology was already being nudged towards increased innovation and advancements in virtual medicine, the pandemic […]

Best Practices for implementing Telehealth for Healthcare Providers

Currently, telemedicine has been gaining a lot of significance due to the safety it provides to the patients as well as healthcare practitioners from the spread of COVID-19. Thus, in the year 2020, the consumer adoption of telehealth services increased from 11% to 49%. Studies have suggested that the field of telemedicine would increase significantly […]