Let’s understand how you can achieve ServiceNow license optimization by managing your roles and subscriptions efficiently.
ServiceNow License Optimization - How?
1. ServiceNow Performance Analytics
ServiceNow Performance Analytics: A Use Case
A ServiceNow user who had been initially assigned an IT Service Management (ITSM) role is now not using the role properly or has been moved to a different team. The ServiceNow Performance Analytics can show the platform owners the details of such users who are not using their roles (or the license well) but are still assigned to the ITSM team. Based on these insights, platform owners can decide whether to remove the access or limit the user’s access to just the required capabilities on the platform.
2. ServiceNow Subscription Management
Looking for expert insights into ServiceNow licenses or aiming to streamline license management?
KANINI’s License Workbench Application to Automate Subscription Management
Taking the Right Steps with the Experts
KANINI is a ServiceNow Premier Partner, handling license optimization processes for organizations across industries like banking and financial services, healthcare, manufacturing and other. If you’re looking to onboard the right experts for ServiceNow license management and get maximum value from your ServiceNow investments, get in touch with us.
Ravi is the ServiceNow Practice Lead at KANINI. He brings close to 18 years of experience in the IT industry and has strong program & project management skills spanning ServiceNow, Resource Management, Solution Design, and Service Delivery. He has a proven track record of helping enterprise customers leverage ServiceNow platform efficiently.