What started with Robotic Desktop Automation to assist BPOs increase Agent performance especially in processes like Order Processing has since started leveraging OCR, AI and Analytics, BPM, Hybrid Cloud, Cognitive…

Intro: The last decade has thrown many large Enterprises out of Business. Data is now the new oil. Google, Microsoft and Amazon are expanding their partnerships across the globe. 5G…

It is at the core of every utility provider to fulfill and exceed customer expectations in Field Services Management. However, the traditional system of Field service management fails to meet…

ServiceNow is a powerful cloud platform with a range of modules from ITSM, ITAM, SAM, ITOM, to GRC. Whichever modules your organization uses, there are certain universal values that ServiceNow…

Working in a distributed environment, otherwise called ‘Remote working’ has been on the rise for sometime now and is increasingly getting more popular and practical. Covid19 has forced remote working…

Healthcare is inherently a data-rich sector, and can, therefore, gain a lot from leveraging data analytics. The shift in the US healthcare industry to value-based care offers the right impetus…

ServiceNow 's greatest appeal is that it is extremely extensible and can be built with the aid of different integrations into anything the company wants. Besides, a good support catalog…