Telco, Media and Tech Convergence – Telecom Providers have started wearing the hat of a Media and Tech Provider with the data explosion that comes with 4G and now 5G implementation. Telcos are now partnering with cloud providers to offer Apps as a service, ensure better data to insights and personalized experiences, for customer-centricity.
Our Technology, Media and Communication clients benefit from our diverse expertise in Digital 2.0, that includes Product Engineering, Field Services Management, Connected Solutions, Data Analytics, Intelligent Automation, and Conversational AI.
Field Services Management for Telcos provides more than 50% improvement in productivity levels
Integrated Product Engineering Solutions for Technology, Media and Communications providers
ServiceNow customizations/deployments for a single view of all delivery projects
Conversational AI to improve end customer experience
Intelligent Automation to transform order processing, billing operations, and invoice processing
Telehealth Partnership solutions for Telcos as a value-added service
AI & Analytics solutions for predicting churn and acquisition