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ServiceNow IT Operations Management
IT operations management is a set of best practices and processes for monitoring and managing the physical data center, IT infrastructure, and private/public cloud comprising servers, databases, storage, networks, and applications. ITOM ensures the high availability of your systems 24X7 and streamlines resource allocation, reduces infrastructure costs, and increases performance and security.
Optimize IT Operations the Smart Way
ServiceNow ITOM empowers an enterprise to achieve a 360° view on its IT infrastructure, proactively diagnose and fix any service outages, and optimize the IT operational costs.
Achieve Visibility and Predict Future with ServiceNow ITOM
Discovery
ServiceNow discovery enables the IT team to accomplish the bird’s eye view on physical, virtual, and cloud infrastructure from a single system and also seamlessly pass the configuration items into the CMDB.
- Better management of TLS certificates and firewall policies
- Save time spent on IT operations through automated discovery
Service Mapping
ServiceNow Service Mapping brings complete visibility to the list of application services within an enterprise and creates a map of all devices, applications, and configuration profiles. Service mapping along with discovery boosts control over service-aware operations.
- Address issues quickly and make informed decisions
- Achieve accurate mapping of services across hybrid-cloud environments
Configuration Management Database
ServiceNow configuration management database (CMDB) is a single system of record maintaining complete information about the IT environment used within an enterprise. Being the heart of ServiceNow, CMDB provides visibility into the management of business applications, assets, compliances, and configurations.
- A single system of truth to manage all the digital lifecycles
- Integrate all the products with the help of a service graph connector
Predictive AIOps
ServiceNow AIOps predicts and prevents IT incidents causing a critical business outage. It detects anomalies, physical footprints, and incidents as much as possible.
- Automated root-cause analysis aiding in achieving self-healing state
- Prevent outages and optimize the IT capacity
Health Log Analytics
ServiceNow Log Analytics (HLA) predicts and prevents any outages in advance, thus reducing the MTTR and optimizing the costs. It quickly remediates the frequently occurring issues.
- Avoid digital service interruptions
- Reduce TCO
Cloud Management
ServiceNow cloud management empowers the developers to manage the cloud resources on an ad-hoc basis.
- Manage cloud data and cloud resources from a centralized location
- Effective resource utilization and cost reduction
Value we Deliver
Some Challenges We Solve
Some Challenges
We Solve
Benefits You Gain
Non-availability of mission-critical business services
Ensures high availability of business services
Manual and siloed approach that increases operational cost
Increased productivity by breaking down the siloes
Time-consuming efforts due to repetitive errors
Auto remediate the repetitive errors
Lack of efficient utilization of available resources leading to increased cost
Increased cost savings through effective resource management
Benefits
Ensures high availability of business services
Increased productivity by breaking down the siloes
Auto remediate the repetitive errors
Increased cost savings through effective resource management
Take a Free
Assessment.
Our ServiceNow ITOM experts will assess your enterprise’s current IT Operations Management setup and provide out-of-the-box solutions to create significant business value.
Words We Love. Testimonials.
What Clients have to say About Us
“We have had a great working relationship with KANINI for 5+ years. A truly fwd looking and trustful partnership which is instrumental in us delivering world class, Global, innovative, complex enterprise secure business solutions using latest technologies and with highest quality. The collaborative culture of this company which Adapts to evolving business needs, its capability to sit With us on the leadership table as not just delivery partners but advisors differentiates them from others. Onshore - offshore resourcing model options gives us flexibility and agility needed in these times. KANINI leadership is always there for us and We are looking fwd to many more wins together.”
"I have engaged KANINI'S services for several years involving the development of a comprehensive transportation logistics and risk assessment tool for policy analysis and operations planning. Throughout this entire experience, KANINI staff have demonstrated a high level of knowledge and skill in performing a multitude of software development tasks. Moreover, the culture of the organization reflects a commitment to professionalism, high quality performance and working collaboratively with customers to produce a successful outcome."
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