Future-proof your IT services by aligning them to ITIL standards to efficiently manage the availability and resiliency of services, and deliver a better customer experience. ServiceNow’s ITSM/ITSM Pro brings incident, problem and change management, virtual agent, predictive intelligence, DevOps, and more under a single efficient platform.
ServiceNow ITSM helps organizations plan, deliver and support IT as a service, and enables them to focus on customer needs. It enables you to manage IT services in a single platform, improve productivity, gain full visibility into your processes, and collaborate across departments with always-on IT services.
Boost employee productivity and restore services automatically
Minimize the impact of any service disruptions on business and accelerate resolutions
Reduce friction between IT and DevOps. Integrate organization-wide change processes
Self-service portal, serve your customer 24/7 and boost user satisfaction
Enable your users with info on self-help, troubleshooting, and task resolution seamlessly
Improve operational efficiency and customer satisfaction with smart suggestions powered by AI
Manage team performances and simplify your work
Create and customize elegant apps, deliver tailored experiences
Improve agent efficiency and proactively identify major incidents
A single view of your vendors to make meaningful decisions and save on costs
Identify and remediate issues faster, provide the highest quality of service
Connect development tools, centralize configuration data, and manage teams with value stream management
ServiceNow ITSM consistently leads the service delivery process with far higher efficiency compared to any of its counterparts in the industry. It helps reduce service delivery costs by creating a predictable IT organization. 2017 Forrester Research quantified the value of ServiceNow ITSM and reported that it helps provide cleaner audits, increased customer delight, and highly efficient incident management.
Our ServiceNow ITSM experts will assess your enterprise’s current IT Service Management setup and provide out-of-the-box solutions to create significant business value.
Our ServiceNow ITSM experts will assess your enterprise’s current IT Service Management setup and provide out-of-the-box solutions to create significant business value.
Automation, Cloud, AI-driven Insights – more than “Dreams of the Future” these have become the “Demands of the Present”, to set the stage for a business to be truly digital.
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Data Discovery
Modernizing Web Apps & Data with Microsoft Cloud Platforms
Webinar, Oct 28, 2021
ServiceNow as a Service – KANINI’s MSP Offering
KANINI Connect: ServiceNow as a Service – KANINI’s MSP Offering - Recorded Webinar
Webinar, Oct 14, 2021
Let’s Rome: ServiceNow’s Rome for people in a hurry
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KANINI Connect: Telehealth Webinar - Recorded Webinar
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Modernizing Web Apps & Data with Microsoft Cloud Platforms
KANINI Connect: Modernizing Web Apps & Data with Microsoft Cloud Platforms. Watch the recording for insightful panel discussion to better transform your organization.
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KANINI Connect: How will Conversational AI improve patient experience & cost of care in Healthcare? Watch the recording for insightful panel discussion to better transform your organization.
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Speed v Perfection for Accelerating Data Science
Vulnerability Integration Dashboard
Webinar, March 30, 2021
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KANINI Connect: Enterprise SecOps – Prioritizing and remediating application vulnerabilities. Watch the recording for insightful panel discussion to better transform your organization.
Enterprise Security Operations
Workflow your way to GRC Maturity
Transformation of SecOps: Secure Business Infrastructure & Reduce Risk
Reduced the project life cycle timelines and improved employee experience by transforming the security review process.
Automated the update deployment process to minimize manual intervention and improve release timelines.
Webinar, May 25, 2021
Prioritizing and remediating application vulnerabilities with Integrated Dashboard for Veracode scanner
KANINI Connect: Enterprise SecOps – Prioritizing and remediating application vulnerabilities. Watch the recording for insightful panel discussion to better transform your organization.
Transform your IT experience with ServiceNow
KANINI Connect: Transform your IT experience with ServiceNow. Join us at the table to get access to the ebook and for insightful panel discussion to better transform your organization.
Fireside chat, Oct 27, 2020
Redefining vulnerability assessment with ServiceNow
KANINI Connect: Redefining vulnerability assessment with ServiceNow. Join us at the table to get access to the ebook and for insightful panel discussion to better transform your organization.
Webinar, Oct 21, 2020
Speed v Perfection for accelerating Data Science
KANINI Connect: Speed v Perfection for Accelerating Data Science. Join us at the table to get access to the ebook and for insightful panel discussion to better transform your organization.
Cloud based Field Service Management solution for Kenergy Corp increases field asset management efficiency.
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Transformed demand delivery environment with real time visibility management of projects.
Transformed data analytics process to build highly efficient predictive models based on historical relationships between multiple data sets.
A platform that facilitates auditors to comply with PCAOB requirements, allows a leading audit provider to reduce 50% of the time taken to meet compliance with greater accuracy.
Developed an integrated Audit Information Management System to improve the audit quality and streamline the audit processes
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Identify potential risk factors in an audit leveraging publicly available financial information.
Cloud based Field Service Management solution for Minco Gas increases field asset management efficiency.
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Distribution Integrity Management of Pipelines for major gas distribution utility in USA
Webinar, Dec 8, 2020
How is Conversational AI improving Healthcare?