How AI-Powered Customer Intelligence Matters to Banks & Financial Institutions?
Implementing a customer-centric approach is significant for enterprises to satisfy today’s market and customer expectations, and the Banking & Financial…
Read More
April 28, 2022
8 Benefits of Using an AI-powered Automated Ticketing System
Business success is highly dependent on how efficiently an enterprise handles its service requests. Users…
April 26, 2022
Building Cloud-Native Applications: Why & How?
Traditionally, software development was based on sequential methodologies like the Waterfall & V-model that used…
March 30, 2022
Highlights of ServiceNow San Diego Release
The growing complexity in workflows is driving the need for innovation and automation to revolutionize…
March 25, 2022
The Role of AI in Enhancing Patient Payment Experience
March 2020 changed the way we see the world. And, more than any other industry,…
February 23, 2022
Rethinking Risk Across the Enterprise
Gone are the days of simplicity in business operations. The challenges that are thrown by…
December 13, 2021
How is Artificial Intelligence (AI) Transforming Patient Engagement?
The Healthcare industry has always laid heavy stress on patient experience as one of the…
November 30, 2021
Five Data Analytics & AI Use Cases in Banking & Financial Services
Digital Transformation has been on the fast track in Banking and Financial Services industry even…
October 25, 2021
How Can Conversational AI Improve Patient Engagement?
The healthcare industry is challenged by a severe shortage of doctors, nurses, and other healthcare…
October 12, 2021
Modernize your Business-critical Applications – Why & How?
We live in a world that is constantly disrupted by technology so much that it…
September 30, 2021
Highlights of ServiceNow’s Rome Version Release – Enhancements to VAM, CSM, FSM, and GRC
Just like ServiceNow’s previous release – Quebec, the latest Rome release also comes up with…
September 24, 2021
Highlights of ServiceNow’s Rome Release – Enhancements to the Now Platform
ServiceNow, the enabler of digital workflows to empower organizations with improved operational efficiencies, has announced…
September 2, 2021
Top 5 Strategies to Drive Customer Service Innovation
Customers’ buying decisions in the current hyper-connected world are driven by the information they’re obtaining…
July 15, 2021
Single View of Patient
Every provider strives to understand their customers' problems as well as they can in order…
July 8, 2021
A Hitchhiker’s guide to Healthcare CSM
Although the healthcare industry is one of the fastest-growing industries, it isn’t unanimously considered to…
June 29, 2021
Inclusivity and Diversity in UX Design
One Size does not fit all When we design UX for our applications, we try…
June 28, 2021
The Highway to ServiceNow GRC Maturity
Governance, risk, and compliance is a crucial area of focus for many enterprises. Be it…
May 13, 2021
Transformation of Security Operations
With digitization exploding within every industry, cybersecurity threats are increasing with alarming frequency. It's imperative…
March 25, 2021
Vaccine to Vaccination with ServiceNow
The global COVID-19 pandemic has certainly challenged all of us personally, but we are now…
March 23, 2021
Best Practices for Successful Implementation of Telehealth
The COVID-19 pandemic has caused explosive growth in the adoption of Telehealth technology across the…
March 12, 2021
Getting started with ServiceNow for your organization
It’s no secret that digital transformation has become a necessity for businesses to gain a…
February 23, 2021
How to consider a ServiceNow partner
Are you looking to implement ServiceNow for the first time? Or are you looking to…
February 19, 2021
Best Practices for implementing Telehealth for Healthcare Providers
Currently, telemedicine has been gaining a lot of significance due to the safety it provides…
February 12, 2021
Democratizing Code Security for Everyone with ServiceNow.
Agile and DevOps continue to set the standard for continuous improvement in development and technology…
February 2, 2021
The importance of agility for Utilities.
At the moment, adopting an agile framework is a must for organizations that want to…
January 21, 2021
Why you should deploy your web apps in Microsoft Azure Cloud.
Microsoft Azure has been clearly a market leader in providing PaaS, SaaS and IaaS capabilities…
January 19, 2021
Healthcare Trends 2021
2020 - the year of the pandemic! It has taught us so much about scaling…
July 30, 2020
How do you prepare for Intelligent Automation
What started with Robotic Desktop Automation to assist BPOs increase Agent performance especially in processes…
July 28, 2020
Adoption of Digital 2.0 by CIOs
Intro: The last decade has thrown many large Enterprises out of Business. Data is now…
July 28, 2020
Field Service Management During COVID 19
It is at the core of every utility provider to fulfill and exceed customer expectations…
July 28, 2020
Best Practices for ServiceNow Customization
ServiceNow is a powerful cloud platform with a range of modules from ITSM, ITAM, SAM,…
July 28, 2020
Best Practices for handling your distributed workforce
Working in a distributed environment, otherwise called ‘Remote working’ has been on the rise for…
July 28, 2020
Predictive Analytics in Healthcare
Healthcare is inherently a data-rich sector, and can, therefore, gain a lot from leveraging data…
Social Connect
