Welcome back! In our previous post on the NIST Cybersecurity Framework (CSF), we explained how the core functions of the
Cybersecurity risks have been prevalent ever since technologies started playing a crucial role in running a business. And with the
In this age of the big data revolution, most modern enterprises are using intelligent technologies like AI to leverage data
Technologies have become a part of almost every business today. But as much as technology is becoming instrumental in enhancing
ESG – Environmental, Social, and Governance – has been creating a barrage of pressure upon organizations across industries and around
It’s the age of sustainable investing and ESG is one of the most talked about topics in the corporate world
An enterprise’s success depends on how effective its IT landscape is, how efficiently it can tackle its operational challenges, and
When you are running a business, it is important to set up a process or a solution for your IT
KANINI’s story isn’t one of a tech founder who always knew which direction life was going to take him. But
With ever-changing regulatory and compliance requirements and increasing IT and security risks, enterprises in today’s global business environment must clearly
Welcome back to the world of data modernization! In our previous post on data modernization, we discussed the challenges that banks
The future of banking is “digital”, and digital means data. The COVID-19 pandemic put digitalization in high gears for the
Is your business creating long-term value for all stakeholders? Is sustainability at the core of your business operations? Are you
Do you have multiple entities or units within your enterprise and want to enforce data separation between them? Do you
The healthcare industry is a competitive market and healthcare providers today are very well aware that to stay ahead
Implementing a customer-centric approach is significant for enterprises to satisfy today’s market and customer expectations, and the Banking & Financial
The corporate world has always been bound by strict regulations and ethical practices in its business operations. People and
Healthcare is a very competitive market, and its success revolves around the well-being of its customers (Read: Patients). It is
Business success is highly dependent on how efficiently an enterprise handles its service requests. Users generate support request tickets when
Traditionally, software development was based on sequential methodologies like the Waterfall & V-model that used to take years to
Cybersecurity has become a top issue that is being widely discussed in corporate boardrooms today. A cybersecurity attack on an
The growing complexity in workflows is driving the need for innovation and automation to revolutionize work across enterprises and
March 2020 changed the way we see the world. And, more than any other industry, the healthcare industry saw a
ServiceNow has been popular for its IT Service Management (ITSM) application for providing holistic IT solutions to organizations. Through ServiceNow ITSM, the
The healthcare industry is undergoing a phenomenal technological transformation and the role of Artificial Intelligence (AI) in augmenting patient engagement
The lending companies such as banks, financial institutions, and FinTech companies find it challenging today to stay ahead of the
The importance of establishing a strong governance framework to manage risk has been increasingly realized in the business world. Organizations
Digital Transformation has been on the fast track in Banking and Financial Services industry even before the pandemic. With open
Most enterprises in the modern-day rely heavily on IT, be it their in-house IT teams or outsourced from third-party vendors
The healthcare industry is challenged by a severe shortage of doctors, nurses, and other healthcare workers globally. It is a
We live in a world that is constantly disrupted by technology so much that it is now the rule rather
Just like ServiceNow’s previous release – Quebec, the latest Rome release also comes up with a lot of fabulous new
ServiceNow, the enabler of digital workflows to empower organizations with improved operational efficiencies, has announced its Now Platform Rome release.
Customers’ buying decisions in the current hyper-connected world are driven by the information they’re obtaining from various online sources such
The success of every enterprise in today’s highly competitive business landscape across industries is defined by the quality of customer
Every provider strives to understand their customers’ problems as well as they can in order to help them as best
The healthcare industry has undergone many technological changes and has evolved with time. Even so, healthcare providers are massively focused
Customer experience matters the most for business growth in any industry. Likewise, in healthcare too, the customer is at the
The loan and automation industry is on the precipice of disruption. Particularly after the advent of the pandemic, loan companies
One Size does not fit all The loan and automation industry is on the precipice of disruption. Particularly after the
Governance, risk, and compliance is a crucial area of focus for many enterprises. Be it small, medium, or large enterprises,
The healthcare industry, like any other, is undergoing customer-centric digital transformation. Healthcare providers are not only in need of optimized
Operational resilience is nothing but a concerted effort to anticipate, prevent, respond, and adapt to challenges faced by an organization.
In this fast-growing technology environment, enterprises are expected to stay on top of the risks to tackle the cybersecurity threats,
Organizations require constant re-thinking and innovation that matches their customer demand but also scales without roadblocks. Implementing new solutions and
Learnings from the Forrester Total Economic Impact™ Study With the ever-growing complexity and volume of cyberattacks, it’s no secret that
With the increased utilization of technologies in today’s business world, companies have been able to deliver advanced services to their
Over the past two decades, there has been a massive shift from physical and manual processes to technology-based systems, and
FinTech has played a crucial role in the digital transformation of financial services, it has enabled users to perform transactions
The COVID-19 pandemic has undoubtedly been a game changer for most businesses, across industries. Among the numerous things that emerged
The global COVID-19 pandemic has certainly challenged all of us personally, but we are now also facing a tremendous uphill
The COVID-19 pandemic has caused explosive growth in the adoption of Telehealth technology across the world. Telehealth claim lines increased
It’s no secret that digital transformation has become a necessity for businesses to gain a competitive edge. No company is
Are you looking to implement ServiceNow for the first time? Or are you looking to add modules, or upgrade to
Currently, telemedicine has been gaining a lot of significance due to the safety it provides to the patients as well
Agile and DevOps continue to set the standard for continuous improvement in development and technology delivery. They are very likely
At the moment, adopting an agile framework is a must for organizations that want to respond rapidly to internal and
It is well known that every organization involved in the transmission and management of Protected Health Information is subject to
Microsoft Azure has been clearly a market leader in providing PaaS, SaaS and IaaS capabilities over the past few years.
2020 – the year of the pandemic! It has taught us so much about scaling healthcare that our innovations are
What started with Robotic Desktop Automation to assist BPOs increase Agent performance especially in processes like Order Processing has since
Intro: The last decade has thrown many large Enterprises out of Business. Data is now the new oil. Google, Microsoft
It is at the core of every utility provider to fulfill and exceed customer expectations in Field Services Management. However,
ServiceNow is a powerful cloud platform with a range of modules from ITSM, ITAM, SAM, ITOM, to GRC. Whichever modules your organization uses, there
Working in a distributed environment, otherwise called ‘Remote working’ has been on the rise for sometime now and is increasingly
Healthcare is inherently a data-rich sector, and can, therefore, gain a lot from leveraging data analytics. The shift in the US
ServiceNow ‘s greatest appeal is that it is extremely extensible and can be built with the aid of different integrations
Gone are the days of simplicity in business operations. The challenges that are thrown by ever-changing regulations, distributed operations,
Automation, Cloud, AI-driven Insights – more than “Dreams of the Future” these have become the “Demands of the Present”, to set the stage for a business to be truly digital.
