Organizations are increasingly replacing siloed systems with end-to-end workflow automation solutions like ServiceNow to overcome the inefficiencies arising out of multiple disparate processes across the service delivery value chain. ServiceNow is a customizable, easy-to-use, low-code/no-code (LCNC) platform that automates workflows and maximizes efficiencies to fast-track organizational growth. It replaces redundant and manual processes to streamline service delivery and can be seamlessly integrated with existing systems or third-party tools.
5 Common ServiceNow Implementation Mistakes
5 Things To-do to Ensure a Successful ServiceNow Implementation
ServiceNow is a highly customizable platform allowing organizations to tailor the solution to their needs. However, over-customizing the platform may at times complicate the implementation process, causing platform performance degradation. To get the maximum value from ServiceNow implementation and investment, organizations should leverage the in-built functionalities of the platform, keeping customizations to a minimum through scoped applications so that it doesn’t affect the main system.
ServiceNow Implementation Path: Getting Started
|Work with ServiceNow's In-house Experts||Work jointly with ServiceNow's In-house Experts & a ServiceNow Partner||Work with a ServiceNow Partner|
|Organizations can directly work with ServiceNow's in-house experts to execute their ServiceNow implementation.||Organizations can collaborate with both ServiceNow's in-house experts and a ServiceNow-certified partner to carry out the implementation.||Organizations can work with a ServiceNow-certified partner to implement and manage the ServiceNow solutions.|
The Way Forward
If you are looking for a ServiceNow partner to assist you in your ServiceNow implementation process, KANINI can help. As a ServiceNow Premier Partner and Managed Service Provider (MSP), we efficiently implement, manage, and update your ServiceNow platform, integrating the latest ServiceNow solutions into your workflows as and when they get rolled out. Contact us to know more about how our in-depth expertise and experience in digitally enabling enterprises can transform your ServiceNow implementation journey for a positive outcome.
Joshua is the ServiceNow Practice Director at KANINI. He is a process improvement thought leader and digital transformation expert. Over the past 15 years, Josh’s focus has always been on achieving organizational maturity and enhancing business processes through implementing tools and workflows to drive transformation initiatives. With experience in multiple verticals from – manufacturing to healthcare, Joshua brings a practitioner’s perspective when working on business solutions and goals to allow him to advise and guide on industry and process best practices.