As a trusted ServiceNow Premier Partner and Managed Services Provider (MSP), we’ve built our ServiceNow consulting and advisory services to help you ensure seamless ServiceNow implementation, optimal platform usage, effective user adoption, and organizational change management, and provide guidance throughout your ServiceNow journey.
CMDB Optimization with CSDM
A standardized approach to organizing and storing IT services and components information in the CMDB is essential to realize maximum value from your ServiceNow investments. Today, organizations are increasingly adopting the Common Services Data Model (CSDM) framework to build a mature CMDB and improve their business outcomes.
Process and Platform Maturity Assessment
Attaining the highest level of process and ServiceNow platform maturity is essential to achieve the desired business objectives. Leveraging the length and breadth of our ServiceNow experience, we help our clients across industries build a strategic roadmap to reach the highest level of maturity.
Our ServiceNow consulting and advisory services include carrying out extensive platform and process assessments and identifying the areas for improvement by collaborating with all your IT & business stakeholders. Our timely and efficient process and platform assessments will ensure smooth business operations and improved ServiceNow platform performance.
Read our blog post How to Enhance ServiceNow Platform Utilization to learn more.
Platform Integration and Management Strategy
Want to learn more on optimizing ServiceNow licenses? Read our blog post.
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Regular System Evaluations & Platform Upgrades
At KANINI, our proven expertise in conducting regular system health check-ups and ensuring successful ServiceNow upgrades for our clients makes us a reliable partner for organizations looking to upgrade their platform to the latest release seamlessly. We utilize our tried and tested methods, and technologies to help you overcome the challenges in monitoring, maintaining, and improving ServiceNow platform performance.
Want to gain more insights? Read our blog posts
1. How to Ensure a Successful ServiceNow Upgrade.
2. A Comprehensive Compilation of ServiceNow Releases.
Platform Customization and OOTB Restoration
Customizing the ServiceNow platform to meet unique business requirements is a common practice among organizations. However, along with the benefits, organizations also experience platform complexities and performance issues due to the customizations. As a result, they reach a point of restoring the customizations to their original state or going back to the out-of-the-box (OOTB) state to optimize platform performance. That said, without expert guidance, reverting a customized ServiceNow platform to the OOTB state can be a challenging task.
Explore our case study: Resetting a top manufacturing company’s customized ServiceNow ITSM platform to OOTB state.
Implementation Maturity Optimization
Check out our blog post: Achieving ServiceNow Implementation Maturity.
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What Clients have to say About Us
Case Studies & Articles
Collating the Reflectors of our Industry Expertise
ServiceNow Vancouver Release – Features that Maximize Business Potential
How to Choose the Right ServiceNow Partner for Your Business – 3 Key Considerations
How Organizations Can Ensure a Successful ServiceNow Upgrade?
Modernize Your Business with a ServiceNow Managed Service Provider (MSP)