Different Types of ServiceNow Licenses
Recommended Reading: ServiceNow License Optimization: Why is it important to maximize value?
Purchasing the Right Mix and Number of ServiceNow Licenses
However, it is essential to remember that the license cost is just one part of the overall cost of ServiceNow implementation. Other costs, such as consultation fee, setup and integration costs, and so on and forth, would determine how much an organization needs to spend for ServiceNow implementation. Read our blog post on ServiceNow Pricing to learn more about the costs involved in implementing ServiceNow including license costs.
Recommended Reading: What are the 3 Important Factors that Determine ServiceNow Pricing?
Looking for expert insights into ServiceNow licenses or aiming to streamline license management?
The Way Forward
Frequently Asked Questions
In ServiceNow, a “role” defines the access a user has within the ServiceNow platform. The role decides the features and applications to which a user would have access.
When determining license types, businesses should consider factors such as the roles and responsibilities of users, the required access to ServiceNow features, and budgetary constraints.
Yes. Typically, ServiceNow allows flexibility in licensing as an organization’s needs may change over time. It is advisable to consult with a ServiceNow representative or partner like KANINI to understand the procedures and changes in costs or functionality associated with modifying license types.
ServiceNow partners can provide licensing flexibility that reduces the overall licensing costs for organizations. ServiceNow partners help organizations choose the right types and number of ServiceNow licenses, identify cost-saving opportunities, and tailor ServiceNow implementations according to the organization’s specific business needs.
Author
Ravi Rajamani
Ravi is the ServiceNow Practice Lead at KANINI. He brings close to 18 years of experience in the IT industry and has strong program & project management skills spanning ServiceNow, Resource Management, Solution Design, and Service Delivery. He has a proven track record of helping enterprise customers leverage ServiceNow platform efficiently.