ServiceNow’s automated workflow solutions help organizations across industries to revolutionize their operations tremendously. ServiceNow proves to be an end-to-end means to digital transformation driving both – cost reduction and business growth. Hence, organizations are implementing ServiceNow to increase their automation effort, operational efficiency, and speed-to-market.
Avoiding Customizations and Sticking to OOTB Standards – The Why
- Poor platform performance, stability, and scalability
- More time to upgrade the platform during periodical ServiceNow releases (deprives organizations of access to ServiceNow’s technical support)
- Increased platform maintenance time and cost
- Bad user experience
- Difficulty in accessing the latest ServiceNow features, which subsequently invites the need to customize functionalities
Reverting an Over-customized Platform to OOTB Instance – The How
Taking Expert Guidance
Ravi is the ServiceNow Practice Lead at KANINI. He brings close to 18 years of experience in the IT industry and has strong program & project management skills spanning ServiceNow, Resource Management, Solution Design, and Service Delivery. He has a proven track record of helping enterprise customers leverage ServiceNow platform efficiently.