Case Study

UX Overhaul of an Enterprise Platform

A global professional services network revitalizes its outdated platform for enhanced efficiency and user experience.

A leading professional services conglomerate revamps its enterprise platform, overcoming outdated UX, limited functionalities, and operational challenges, resulting in streamlined operations and an improved user experience.
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Industry & Region: Audit, Global

Technology Stack
Frontend: JavaScript, jQuery, Kendo UI, HTML, CSS, MVC  Backend: .NET Framework, Web API Database: MS SQL

Client Overview
Our client is a renowned professional services network with a massive global footprint. The organization provides a comprehensive range of services, including financial audit, tax, and advisory, with specialized service groups within these domains.
Business Challenge
The client faced challenges with their existing enterprise platform, which served as a central framework for integrating various web applications in their system. The specific hurdles identified were:
• Outdated UX Design
The existing enterprise platform suffered from an outdated user interface. This obsolete design not only presented a visual hurdle but also hindered the seamless interaction that users, both internal and external, expected from our client.
• Limited Functionalities
The client wanted some additional functionalities to augment user engagement and administrative control. The existing platform’s limitations posed obstacles in adapting to the evolving needs of the organization and its users, creating inefficiencies in service delivery and operational management.
• Operational Streamlining
The overarching challenge involved streamlining operations within the vast network of web applications. The existing platform struggled to keep pace with the dynamic requirements of the company.
Recognizing these challenges as impediments to their operational excellence and service delivery, our client sought a strategic partner to revitalize their enterprise platform.
Solution Offered
KANINI engaged collaboratively with the client to craft a multifaceted solution, addressing the identified challenges and propelling their enterprise platform to new heights:
• Enhanced User Experience
Leveraging state-of-the-art web technologies, we executed a comprehensive overhaul of the user interface. The focus was on delivering a modern, visually appealing responsive design that prioritized user-friendliness and seamless interaction.
• Added Functionalities
Leveraging state-of-the-art web technologies, we executed a comprehensive overhaul of the user interface. The focus was on delivering a modern, visually appealing responsive design that prioritized user-friendliness and seamless interaction.
  • Widgets: Users gained the ability to personalize their dashboards by incorporating widgets. This customization empowered users to conveniently access frequently used tools, fostering a tailored and engaging experience.
  • Favorites: The implementation of a “favorites” feature allowed users to mark and swiftly access their most utilized applications or content with a single click, streamlining workflows and enhancing user efficiency.
  • Central Administration: The introduction of a robust “Central Administration” feature provided administrators with comprehensive tools. This empowers them to efficiently onboard new applications, manage user access, and oversee the entire application ecosystem, simplifying the overall management process.
Value Delivered
  • Simplified the UI, enabling easy navigation on the platform.
  • Empowered administrators with central administration functionality.
  • Improved the overall UX of the platform.
Are your users fed up with your application’s outdated UI/UX design? Reach out to KANINI to give your application a comprehensive makeover.
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UX Overhaul of an Enterprise Platform