With these preliminary checks out of the way, we kickstarted the installation of the ServiceNow CIO dashboard and assigned relevant roles to users to enable them to view or configure the dashboard. Subsequently, we installed the Key Performance Indicators (KPIs) relevant to the client’s ServiceNow applications in the CIO dashboard. The successful installation of the KPIs enabled the company to visualize the metrics from each of its ServiceNow applications in vertical panels under relevant tabs on the dashboard.
Automation, Cloud, AI-driven Insights – more than “Dreams of the Future” these have become the “Demands of the Present”, to set the stage for a business to be truly digital.
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