In today’s complex business world, manufacturing organizations are facing numerous challenges —from manual processes, shortage of skilled resources, and poor supply chain management to lack of latest technology adoption. To overcome these challenges and deliver a seamless customer experience, implementing modern technology solutions like Generative AI, IoT, and ServiceNow has become a necessity.
The combined power of these technologies helps manufacturers redefine their operations end-to-end. By leveraging ServiceNow and Generative AI, manufacturing companies can extract valuable insights both from the structured and unstructured data gathered by IoT devices. These insights empower organizations to: